Fulfillment Policy

Orders may be canceled prior to being shipped. Once shipped, all sales are final unless there was a quality problem with the product at the time of purchase.  If the items ordered arrived defective, damaged, or spoiled, you can contact customer service for a replacement. You will need to provide:

• The order information and the date codes on the product (stamped on the product bottle or label)

• The date the package arrived

• The condition of your order when it arrived

• An explanation of the problem

• The product you are requesting a replacement of

Please note that all requests must be made within 14 calendar days of the purchase.  After the 14-day period, you will no longer be eligible and won't be able to receive a replacement. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

If you have any additional questions or would like to request a replacement, feel free to contact us

If you have any additional questions or would like to request a replacement, feel free to contact us via email.

We want to hear from you!

We're always grateful for customer feedback and constantly strive to serve our customers with the highest-quality products and services.